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DAL COVID-19 Credit & Collection Resource Center
Updated as of September 18, 2020


To Our Family of Clients,

As we all continue to navigate the uncertainty of COVID-19, our clients, employees, and partners remain our priority. Please be assured that DAL has taken steps to ensure continuity of service at all times – it’s business as usual on our end and we are continually monitoring the everchanging environment to adjust accordingly.

We understand that for some of you, your venue of operation might have changed as many are now working from home and that faces new challenges. If we can be of any assistance in that regard, please feel free to ask and we will accommodate as best we can.

In effort to pass along current information during the COVID-19 crisis, here are a few resources that may be of value:   

Court/State Updates   Customer Resources DAL Resources Goverment Resources
Other Resources Webinar Events


Coronavirus: The Latest Court Updates and Restrictions Small Business Association Loan Guidance and Resources 
Commercial Collection Agencies of America Court and State Order Resources  Paycheck Protection Program updates and recommendations
States Staying at Home and Social Distancing Rules  Paycheck Protection (To find a lender)
National Governors' Association State-by-State COVID-19 Resources 
US Senate Committee on Small Business Owner's Guide to the CAREs Act
  SBA Program Under the CARES Act
GOVERNMENT RESOURCES  ProBono Legal Clinic for Small Business
OSHA Guidance for Preparing Workplaces for COVID-19  
Center for Disease Control and Prevention in the Workplace  OTHER RESOURCES
The White House’s Phase Program for Re-Opening  World Health Organization
Reopening of States  Leveraging Analytics to Combat COVID-19
Small Business Association Loan Guidance and Resources  Covid-19 Coronavirus Pandemic Cases 
CDC's Guidance on Covid-19  Credit Research Foundation COVID-19 Resources
DAL COVID-19 Credit Managers' Forum   
DAL Credit & Collection E-Alert   
DAL Snapshot – Red Flag Warnings  
DAL Snapshot - 30 Questions to Ask Now in Credit  
DAL Collection Tips  


Oct 14 - Dec 16, 2020

Virtual NACM Western Credit Conference 

October 13-15, 2020

ICTF's 2020 Virtual Global Credit, Collections and A/R Symposium

October 07, 2020 (2PM EST)

NACM Credit Boot Camp (Cost: $25)

September 30, 2020 (11 AM EST)

Recession in the Wake of Coronavirus: Strategies to Deal with the Increased Credit Risk



CRF Coronavirus Webinar Series 


Bankruptcy During COVID-19 Pandemic
By: Robert L. LeHane and Jennifer D. Raviele


Pay-When-Paid Sucks, So Do This to Get Paid Anyways
By: Ariela Wagner - Founder of SunRay Construction Solutions and Alex Barthet - Managing Partner The Barthet Construction Law Firm


Covid and Its Impact on Credit Scoring and Identifying Credit Risk, Including Evaluating Extended Terms Demands and the Risk of a Second Wave
By: Scott Blakeley, Esq. , Craig Combs - President of KYR Financial Services LLC, Brondie Oldham - Senior Director of Experian.


Covid and The Delinquent Account: Repayment Agreement As A Strategy To Improve The Quality Of Accounts Receivable (And Reduce Preference Risk) And Preserve The Trade Relationship
By: Scott Blakeley, Esq. and Ron Clifford, Esq


Responding to the Coronavirus: When the Insolvent Customer Liquidates Assets Outside of Bankruptcy
By: Scott Blakeley, Esq. and Ron Clifford, Esq


Terms Pushbacks in the Face of Coronavirus: Credit Team Strategies
By: Scott Blakeley, Esq.


How to Support Your Customers & Sales Team with COVID-19 Restrictions in Place


Stories of Resilience: A Conversation with Mark Cuban


MDM LIVE: COVID-19 Impacts for Distributors


MDM LIVE: Distributor Response to Covid-19


MDM Live: COVID-19 Impacts for Distributors


Covid-19 - A Discussion on a Path forward for Credit Professionals
By: Credit Research Foundation


Trade Creditor Bankruptcy Strategies in the Wake of Covid-19
By: Credit Research Foundation, Bruce Nathan, Esq. and Jeffrey Prol, Esq. 


Trade Creditor Strategies to Prepare for Covid-19 Upcoming Bankruptcy Wave
By: Credit Research Foundation, Bruce Nathan, Esq. and Jeffrey Prol, Esq. 


Overview of Corona Relief Bill and Covid-19 Issues impacting Trade Creditors

By: Credit Research Foundation, Bruce Nathan, Esq. and Jeffrey Prol, Esq. 


Contracts and Force Majeure
By: Credit Research Foundation


Selling to the Small and Medium Sized Business In the Face Of Coronavirus: Credit Team Strategies for Managing Risk and Preserving the Relationship
By: Scott Blakeley, ESQ. and Ron Clifford, ESQ.


Tactical Risk Management Considerations
By: Credit Research Foundation


The Coronavirus, Disrupting the Supply Chain and Impact on Credit Risk 
By: Scott Blakeley, ESQ. and Ron Clifford, ESQ.


Webinar: Survival Strategies--Lien Rights and Getting Paid
By: LBM Journal and Ariela Wagner of SunRay Construction Solutions


Collection Strategies in the Face of Coronavirus: Self Help Remedies and Supplier Pacts as Pathways to Collect
Speaker: Scott Blakeley, Esq. and Ron Clifford, Esq. 



September 18, 2020

Business Intelligent Brief - National and International News Affecting Local Business
Dr. Christopher Kuel (PhD) - Chief Economist for NACM
For Past Issues, visit 
Business Intelligent Brief

August 5, 2020

From Crisis to Recovery: A Look at Treasury’s Impacts & Response During COVID-19
2020 Treasury Update Newsletter

July 29, 2020

Forde Majeure and Common Law Defenses
By: Shook Hardy & Bacon

July 15. 2020

COVID‐Impacted Customer’s Liquidation Alternatives,  Including Private Sale of Assets, and Self‐Help Supplier  Collection Strategies in Response 
By: Scott Blakeley
Click here for Video Link

July 6, 2020

FAQs on Pandemic-Related Issues for Small Businesses and Nonprofits
By: Catherine Weiss, Christina Holder, Lauren M. Hollender, Amy C. Schwind, and Serena Ward

July 6, 2020

Paycheck Protection Program: FAQs for Small Businesses
By: Catherine Weiss, Christina Holder, Michael A. Buxbaum, and Kimberly E. Lomot

June 29, 2020

COVID, Chapter 11, Critical Vendor and Suspension Orders: The New World of Credit Risk with the Insolvent Customer
CRF White Paper Brief written by Scott Blakeley 
Click here for Video Link

June 16, 2020

4 Ways Distributors are Staying on Top of COVID-19 Business Changes
By: Elizabeth Galentine

June 3, 2020

Covid Recession and Credit Terms Relationship Using Credit Enhancements to Mitigate A/R (Past Due and Pending) and Preference Risk
By: Scott Blakeley Esq.

May 18, 2020

Covid Terms Pushback (Past Due and Pending POs), the Government Bailout and Customer Liquidity Crisis in a Financial Crisis: Credit Team Strategies
By: Scott Blakeley Esq.

May 6, 2020

COVID and the Delinquent Account: The Repayment Agreement as a Strategy to Improve the Quality of Accounts Receivable (and Reduce Preference Risk) and Preserve the Trade Relationship
By: Scott Blakeley Esq.

April 30, 2020

30 Questions to Ask Now Before Extending Credit
By: Kenneth A.Rosen - National Association of Credit Management

April 14,2020

7 Predictions for Distributors on Near-Term COVID-19 Economic Consequences

April 14,2020

COVID-19 Impact for Manufacturing Companies: Strategies to Flatten the Curve with Customers and the Supply Chain
By David Conaway, Shumaker, Loop & Kendrick, LLP

March 30, 2020

SBA Programs Under the CARES Act: Are You Eligible for Federal Assistance?
By: Cooley LLP

March 25, 2020

Two Weeks Into a Pandemic: A Fresh Look at Force Majeure
By: Jamie Gottlieb Furia and Alexandra S. Droz of Lowenstein Sandler

March 25,2020

U.S. Senate Coronavirus (COVID-19) Relief Bill Would Temporarily Increase the Small Business Reorganization Act (SBRA) Chapter 11 Debt Limit to $7,500,000
By: KMK Law

March 18, 2020

Preparing for a Slowdown in Accounts Receivable Collection Due to COVID-19

March 18, 2020 Everyone Else Writing COVID-19 Pieces - Might as Well Join Them.
Dr. Christopher Kuehl (PhD) – Chief Economist for NACM
March 16, 2020

Beyond Coronavirus: How to Prepare Your Business for the Pandemic Era
By Lynda A. Bennett, Doreen M. Edelman, and Steven S. Rogers

March 13, 2020

6 Ways the Coronavirus Outbreak Will Affect Construction


Don't delay and ignore red flags, Place your claim with DAL today or call us at 800-355-9999.

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Page updated as of September 18, 2020


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DAL, Inc. | Since 1974 | Your Partner in Credit & Collections
800-355-9999 | dal@dalcollects.com | www.dalcollects.com
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